How do I dispute a Long Term Finance Purchase?

Using your Card E How do I dispute a Long Term Finance Purchase? If you wish to dispute a Long Term Finance transaction (eg: charged an incorrect amount, incorrect Long Term Finance term loaded, faulty goods , no longer wish

I have placed my card on hold – am I still able to shop?

Using your Card E I have placed my card on hold – am I still able to shop? Yes, your account can still be used to make Long Term Finance purchases without your card so please keep your mobile phone

How do I dispute a Standard transaction?

Using your Card E How do I dispute a Standard transaction? If you identify an unauthorised transaction on your account, call us straight away on 0800 500 450 from NZ or +64 9 580 7365 from overseas. For peace of

Can I shop without my Flight Centre Mastercard?

Using your Card E Can I shop without my Flight Centre Mastercard? You are able to make Long Term Finance purchases in-store, at participating merchants without your card by using your Customer ID number. Your Customer ID is shown on the

Can I get cash out on my Flight Centre Mastercard?

Using your Card E Can I get cash out on my Flight Centre Mastercard? Yes, you can use your Flight Centre Mastercard® to withdraw cash (cash advance) from any bank and ATM, within NZ and overseas displaying the Mastercard acceptance

How do I increase my credit limit?

Using your Card E How do I increase my credit limit? To apply for a credit limit increase please head to Web Self Service or call us on 0800 500 450 from NZ or +64 9 580 7365 from overseas.

What Long Term Finance deals are available?

Using your Card E What Long Term Finance deals are available? Flight Centre Mastercard® offers access to Long Term Finance dealsɅ in-store at thousands of participating retailers throughout New Zealand.   Check out where you can use your Flight Centre

Where can I find my Customer ID?

Using your Card E Where can I find my Customer ID? Your customer ID is shown on the back of your Flight Centre MasterCard®, the top right-hand-side of your monthly statement and on other correspondence that you may receive from

How do I activate my Flight Centre Mastercard?

Using your Card E How do I activate my Flight Centre Mastercard? You can activate your card by selecting a PIN. To do that, call us on 0800 500 450 from NZ or +64 9 580 7365 from overseas or head to our

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