IF YOUR CARD IS LOST OR STOLEN Call us immediately on 0800 500 450 from NZ or +64 9 580 7365 from overseas and follow the voice prompts to cancel your card or login to our Web Self Service centre and fill in online form.
You are protected by responsible lending laws. Because of these protections, the recommendations given to you by us about Flight Centre Mastercard are not regulated financial advice. This means that duties and requirements imposed on people who give financial advice do not apply to these recommendations. This includes a duty to comply with a code of conduct and a requirement to be licensed. You may want to consider getting independent financial advice.
CONTACT FORM
If your question is in relation to an existing account or application, please call us on 0800 500 450, as we are unable to respond to emails without being able to authenticate your identify.
WRITE TO US
Columbus Financial Services Ltd
Private Bag 94013
Auckland 2241
New Zealand
CALL US
New Zealand
0800 500 450
Overseas
+64 9 580 7365
You can contact our New Zealand based call centre during the following times:
Monday to Friday
8:30am - 6:00pm
Tuesday
8:30am - 6:00pm
Wednesday
8:30am - 6:00pm
Thursday
8:30am - 6:00pm
Friday
8:30am - 6:00pm
Saturday
9:00am - 6:00pm
Sunday
9:00am - 6:00pm
