To apply for hardship, send us an enquiry using this form and one of our team will be in contact with you to discuss your options. Or if you’d like to speak directly to one of our friendly customer service representatives by calling 0800 500 450.
We will be carrying out planned maintenance on some of our systems from 9:00pm on Tuesday 3 September, which will temporarily prevent customers from accessing some of our services. We are aiming to keep disruption to a minimum, thank you for your patience and understanding.