Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.
Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.
Our preferred payment method is Direct Debit.
You can fill out the form here
Alternatively, call us during standard NZ business hours on 0800 500 450 from NZ or +64 9 580 7365 from overseas to set up a direct debit.
Specific Conditions relating to notices and disputes for direct debit payments.
You can transfer payments directly through your bank’s internet banking to make a bill payment or schedule an automatic payment.
By choosing Flight Centre Mastercard as the payee you will be prompted to enter your Particulars and Reference we need to process your payment. Once you have entered all your details you are then also set up for future payments.
Payee: Please search for Flight Centre Mastercard as the payee
Particulars: Please enter your surname
Reference: Enter your 10 digit customer ID number (found on the back of your card or the top right hand corner of your account statement)
To avoid unnecessary delays to your payment please ensure you always complete the Reference field as above.
For any questions relating to payments, please click our Help page.
For online banking, we recommend using the list of payees registered with your bank. We are registered as: Flight Centre Mastercard
Can’t find the registered payee, or paying by other means? Our account details are:
Bank: ANZ
Account Number: 01-1839-0926671-00
Account Name: Columbus Financial Services Limited
Particulars: Please enter your surname
Code: You may leave this blank
Reference: Enter your 10 digit customer ID number (found on the back of your card or the top right hand corner of your account statement)
Please ensure the Reference field as above is completed correctly to avoid unnecessary delays to your payment
You’ll find it on the back of your card as per below.
You can contact our call centre during the following times:
Monday - Saturday: 8.30am – 6pm
Sunday: closed
If you would prefer to contact us in writing, then please send your correspondence to the following address:
Columbus Financial Services Ltd
Private Bag 94013
Auckland 2241
